0141 333 0404

Alterations and Improvements

Tenants have to have the Association’s consent to carry out any alterations or improvements to the property.  This includes work such as installing a shower or laying laminate flooring.   Applications for the Association's consent need to be made on the relevant form for laminate flooring, installing a shower, installation of a satellite dish, installation or alteration of a kitchen.  If your alteration is for something else, please complete the general form. You may be entitled to compensation at the end of your tenancy for some alterations, subject to certain conditions as set out in the Housing Scotland Act 2001.

Before the Association can agree to your application, our Maintenance Officer may need to visit you to discuss further with you some of the details. We may also request further information on materials you propose to use.  The Form will state any conditions on which the consent is given and the form must be signed and returned to the Association.  If we are in agreement to the works, we will then sign the form and return it to you with a copy of the conditions for your records.  Approval is only valid for 6 months from the date we sign the form and if the work is not carried out within this timescale, the approval will  expire and you will need to apply again for consent.

Please note that the Association will not give consent for alterations funded by the Green Deal.


Contact Details

Charing Cross Housing Association
31 Ashley Street
Glasgow G3 6DR
Tel:  0141 333 0404
E-mail:  cxha@cxha.org.uk

Opening Hours

Monday, Tuesday, Thursday and Friday
9:00am - 4.30pm

1st & 3rd Wednesday (9.00am- 1.00pm closed)

Open from 1.00 pm - 4.30 pm

We are open at lunchtime

We are closed on weekends

Useful Numbers

CXHA Emergency Repairs:  0800 595 595

Gas Heating Emergency (for Tenants only):  07725 012200

Gas Emergency:  0800 111 999
Scottish Power Emergency:  0845 272 7999
Scottish Water:  0845 600 8855
Fire, Police, Ambulance:   999

Shelter Helpline:  0800 800 4444

(8am-8pm weekdays, 9am-5pm weekends) 


Scottish Housing Regulator Registration Number: HCB 88
Scottish Charity Number: SC042842

Registered with the Financial Conduct Authority Number:  1805RS

Property Factored Registered Number: PF00025 


Logo Scottish GovernmentLogo Scottish Social Services CouncilSPSO Logo 2019Logo Citizens Advice Logo Glasgow City CouncilLogo Scottish Housing Regulator
© 2012 - 2019 Charing Cross HA

Website by Kiswebs Web & App Design