"Outstanding people have one thing in common: an absolute sense of mission"
To invest in our communities to create a safe, attractive and highly desirable place to live.
"In order to carry a positive action we must develop here a positive vision"
- I - be innovative in our service delivery and Involed in our communities
- N - seek out New opportunities to work with our people and our communities
- V - be a Visible and Valued presence in our communities and to provide Value for Money in all that we do
- E - Expanding our services and our influence by Engaging with our service users
- S - provide Sustainable Service Improvements that increase customer Satisfaction
- T - develop Teamwork both within the organisation between the staff and committee and externally with partners and stakeholders
"When your values are clear to you, making decisions becomes easier"
Our set of values determines how we will conduct ourselves and we believe defines us as an organisation. We therefore aim to be:
- C - Caring in our delivery of Customer Focused Services
- H - Honest and Helpful in our dealings with our customers and partners
- A - Approachable and Accountable to our customers
- R - Responsive & Reliable service providers and Respectful towards our customers
- I - Inclusive and committed to ensuring equal access to our services
- N - Non-judgemental
- G - Genuine in our commitment to our residents and communities
- X - eXcellent in all that we do