0141 333 0404

Paying Your Factoring Account

Factoring invoices are issued in May and November each year and include items such as:

  • Management fee (50% in May and 50% in November)
  • Insurance (May only and payable in advance)
  • Repairs
  • Stair lighting
  • Common electric usage
  • Any additional services owners have requested – eg close cleaning, bin area cleaning

Ways to pay your factoring account:

Online - If you have access to online banking you can pay this way using the account details on the factoring invoice and making sure to use your unique reference number at the top of the invoice

By Credit/debit card – Simply call the Association on 0141 333 0404 to pay over the phone.  Please ensure you have your card details and reference to hand when using this form of payment and that you are the person named on the card.

By Post – Please forward a cheque noting your address and reference number on the rear of the cheque to the Association's offices at 31 Ashley Street, Glasgow G3 6DR.

At the Bank – take the invoice to the bank along with your payment. 

By Standing Order – Download Standing Order form, complete it and return hard copy to the Association at 31 Ashley Street, Glasgow G3 6DR.

Any balance left on your invoice after your standing order payments have been deducted must be paid by one of the above methods within 28 days of receiving your invoice.

The Association cannot accept cash payments at the Office.


Contact Details

Charing Cross Housing Association
31 Ashley Street
Glasgow G3 6DR
Tel:  0141 333 0404
E-mail:  cxha@cxha.org.uk

Opening Hours

Monday, Tuesday, Thursday and Friday
9:00am - 4.30pm

1st & 3rd Wednesday (9.00am- 1.00pm closed)

Open from 1.00 pm - 4.30 pm

We are open at lunchtime

We are closed on weekends

Useful Numbers

CXHA Emergency Repairs:  0800 595 595

Gas Heating Emergency (for Tenants only):  07725 012200

Gas Emergency:  0800 111 999
Scottish Power Emergency:  0845 272 7999
Scottish Water:  0845 600 8855
Fire, Police, Ambulance:   999

Shelter Helpline:  0800 800 4444

(8am-8pm weekdays, 9am-5pm weekends) 


Scottish Housing Regulator Registration Number: HCB 88
Scottish Charity Number: SC042842

Registered with the Financial Conduct Authority Number:  1805RS

Property Factored Registered Number: PF00025 


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