The Policy and FPN contains information on:-
Any information that could be used to identify you which you are asked to provide when using our website will be treated in accordance with this policy which can be viewed in full here. The FPN can be viewed here.
When using our website, you will be asked for the information we need to allow us to identify your needs and respond to you. This may happen when you:-
In order to protect your personal information and prevent unauthorised access or disclosure, the Association has in place suitable physical, electronic and managerial procedures designed to safeguard and secure the information we collect online about you.
What is a 'Cookie' - This is a small file which is placed on your own computer's hard drive which helps analyse web traffic. It also 'remembers' information such as your shopping preferences, favourite websites etc.
You can chooe to accept or decline cookies but most web browsers automatically accept them although you can normally modify your browser settings to decline cookies if you would prefer.However, this may prevent you from taking ful advantage of the website you are visiting
The Association uses traffic log cookies to identify which pages on our website are being used. We can then analyse the data and use it to improve our website to better meet the needs of our customers.
However, we will only use this information for statistical analysis purposes and once used, the data is removed from the system.
Our website may contain links to other websites that may be of interest to you.
Please note - once you have used the links to these other websites to leave Charing Cross Housing Association's site, the Association has no control over the other websites.
You should therefore exercise caution and would be advised to check the privacy statement applicable to that specific website.
Monday, Tuesday, Thursday and Friday
9:00am - 4.30pm
1st & 3rd Wednesday (9.00am- 1.00pm closed)
Open from 1.00 pm - 4.30 pm
We are open at lunchtime
We are closed on weekends
CXHA Emergency Repairs: 0800 595 595
Gas Heating Emergency (for Tenants only): 07725 012200
Gas Emergency: 0800 111 999
Scottish Power Emergency: 0845 272 7999
Scottish Water: 0845 600 8855
Fire, Police, Ambulance: 999
Shelter Helpline: 0800 800 4444
(8am-8pm weekdays, 9am-5pm weekends)
Scottish Housing Regulator Registration Number: HCB 88
Scottish Charity Number: SC042842
Registered with the Financial Conduct Authority Number: 1805RS
Property Factored Registered Number: PF00025