0141 333 0404

Rechargeable Repairs 

We will recharge tenants for repairs if the repair is caused by:

  • Neglect, damage or carelessness of the tenant
  • If it is an item you are responsible for
  • If you do not provide access to your property at an agreed appointment with our Contractor and the Association is charged for the missed call
  • It is a repair for which you are responsible

Who Is Responsible for Repairs will tell you which repairs you are responsible for. 

We will tell you when you report a repair if it is rechargeable and this will be confirmed in writing to you.  Sometimes we cannot identify if a repair is rechargeable until the contractor has been in attendance but we will write and advise you as soon as this information is made available to us.

In some cases, we may require payment in advance of works being carried out and this will be advised to you at the time.



Contact Details

Charing Cross Housing Association
31 Ashley Street
Glasgow G3 6DR
Tel:  0141 333 0404
E-mail:  cxha@cxha.org.uk

Opening Hours

Monday, Tuesday, Thursday and Friday
9:00am - 4.30pm

1st & 3rd Wednesday (9.00am- 1.00pm closed)

Open from 1.00 pm - 4.30 pm

We are open at lunchtime

We are closed on weekends

Useful Numbers

CXHA Emergency Repairs:  0800 595 595

Gas Heating Emergency (for Tenants only):  07725 012200

Gas Emergency:  0800 111 999
Scottish Power Emergency:  0845 272 7999
Scottish Water:  0845 600 8855
Fire, Police, Ambulance:   999

Shelter Helpline:  0800 800 4444

(8am-8pm weekdays, 9am-5pm weekends) 


Scottish Housing Regulator Registration Number: HCB 88
Scottish Charity Number: SC042842

Registered with the Financial Conduct Authority Number:  1805RS

Property Factored Registered Number: PF00025 


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