The Association reviewed its tenants handbook in 2012 and all tenants were sent their own new copy in the Autumn of 2012. The handbook was amended in 2015.
The handbook is seen by the Association as being a valuable resource to both exisiting tenants and people who may wish to apply to the Association to become a tenant.
If you wish to view the handbook you can do so by clicking on the handbook link.
Please do contact the Association should you wish to discuss the contents of the handbook in more detail. You will be asked the nature of your enquiry and you will be put in touch with the most appropriate staff member.
If you would rather submit an Email enquiry you can do so here.
Monday, Tuesday, Thursday and Friday
9:00am - 4.30pm
Wednesdays open 1pm - 4.30pm
We are open at lunchtime
We are closed on weekends
CXHA Emergency Repairs: 0800 595 595
Gas Heating Emergency (for Tenants only): 07725 012200
Gas Emergency: 0800 111 999
Scottish Power Emergency: 0845 272 7999
Scottish Water: 0845 600 8855
Fire, Police, Ambulance: 999
Shelter Helpline: 0800 800 4444
(8am-8pm weekdays, 9am-5pm weekends)
Scottish Housing Regulator Registration Number: HCB 88
Scottish Charity Number: SC042842
Registered with the Financial Conduct Authority Number: 1805RS
Property Factored Registered Number: PF00025