0141 333 0404

Tenants' Handbook

Image of Tenants Handbook

The Association reviewed its tenants handbook in 2012 and all tenants were sent their own new copy in the Autumn of 2012.  The handbook was amended in 2015.

The handbook is seen by the Association as being a valuable resource to both exisiting tenants and people who may wish to apply to the Association to become a tenant.  

If you wish to view the handbook you can do so by clicking on the handbook link.


Further information

Please do contact the Association should you wish to discuss the contents of the handbook in more detail.  You will be asked the nature of your enquiry and you will be put in touch with the most appropriate staff member.

If you would rather submit an Email enquiry you can do so here.       



Contact Details

Charing Cross Housing Association
31 Ashley Street
Glasgow G3 6DR
Tel:  0141 333 0404
E-mail:  cxha@cxha.org.uk

Opening Hours

Monday, Tuesday, Thursday and Friday
9:00am - 4.30pm

1st & 3rd Wednesday (9.00am- 1.00pm closed)

Open from 1.00 pm - 4.30 pm

We are open at lunchtime

We are closed on weekends

Useful Numbers

CXHA Emergency Repairs:  0800 595 595

Gas Heating Emergency (for Tenants only):  07725 012200

Gas Emergency:  0800 111 999
Scottish Power Emergency:  0845 272 7999
Scottish Water:  0845 600 8855
Fire, Police, Ambulance:   999

Shelter Helpline:  0800 800 4444

(8am-8pm weekdays, 9am-5pm weekends) 


Scottish Housing Regulator Registration Number: HCB 88
Scottish Charity Number: SC042842

Registered with the Financial Conduct Authority Number:  1805RS

Property Factored Registered Number: PF00025 


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